A confirmation of shipping email is always sent once your order has been dispatched together with a tracking number from the postal service used.
* To track your order via Royal Mail click HERE to be taken to their track and trace website. Make sure sure you have your tracking reference number to hand which is available on your dispatch confirmation email. Please note that Royal Mail tracking will not update until delivery has either been made or attempted.
As of 1st January 2021, please note that orders will not be delivered until duties and taxes are paid in full. All orders into the European Union will be sent without taxes and duties paid for meaning that these will need to be paid for by the customer upon entry to the destination country. The recipient will be contacted by email or text to allow for these customs to be paid for and the parcel will be released for delivery following payment. In addition all orders over £135 will be eligible for duty charges which will be determined in the country of the recipient however these will also need to be paid for by the recipient before receiving their order. If you are unsure, we would recommend checking if your delivery destination is affected by these charges prior to placing an order.