RETURNS POLICY Order Cancellations:
Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for any item purchased from Urban Male Clothing, for a full refund. If your order has already shipped, you will need to return the order to us. Please read the return or exchange an item section below
To return or exchange an item:
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition* within 30 days of receipt. Please use the return address label from the feedback form on the back of your invoice and enclose the invoice together with your returned order. We will issue a full refund (excluding original and return delivery charges) on receipt, or exchange the item for a different size/colour if preferred.
Please send both the invoice and parcel to:
URBAN MALE CLOTHING
Big Yellow Storage
Southend Arterial Road
Leigh on Sea SS9 4EN
How do I make a purchase?
What method of payment can I use?
Visa, Visa Debit, MasterCard and PayPal Express UK: 020 7385 9934 International: 44+(0)20 7385 9934
Is my payment secure?
Urban Male Clothing takes your online security very seriously so our site uses SSL certificate providing up to 256 bit encryption which offers the highest level of encryption and security possible. This means you can be rest assured that communications between your browser and this site's web servers are private and secure. All orders are processed through our secure checkout system provided by Sage Pay. All of our customers private and personal information is kept strictly confidential.
Can I have my order delivered to a different address to my billing address?
Yes! If you live within the United Kingdom we are happy to deliver to a different shipping from billing address. we can only ship orders taken over the phone to your billing address but you must have an existing account with us. For security reasons we can only ship International orders to your billing address.
What if I have problems paying with my credit card?
Try paying with PayPal you do not need an account